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Regulatory and quality

Documented procedures from dossier to patient

Every step a manufacturer is accountable for is covered by a written procedure, and we share them in our due-diligence pack.

Regulatory affairs

We prepare and submit product files to the Kurdistan Region's medicines regulator and the federal Ministry of Health, and track every registration and renewal.

Pharmacovigilance

A named pharmacovigilance contact receives adverse-event and quality reports, logs each one and passes it to the manufacturer within 24 hours. Anyone can report a side effect online.

Warehouse and GDP

Our 500 m² warehouse in Erbil is run to Good Distribution Practice procedures, with access to refrigerated storage for products that need it.

Traceability and recalls

Stock is tracked by batch down to the customer, so we can complete a recall within 24 to 48 hours of notice.

Systems and reporting

Sales and stock run on our in-house Sales Management System, which tracks every product by batch, region and customer.

Partner with us

Send a partnership enquiry

Tell us about your products and markets. Our partnerships team replies by email and arranges an introductory call.